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Why choose MEDICA?
MEDICA GROUP provides OnDemand, Dayhawk and Nighthawk services to over 30% of the NHS and is the leading UK provider of radiology reporting services.

Our reputation has been built over the last five years on the fundamental premise of providing high quality, fast and cost effective reporting services with our clients’ needs at the centre of what we do.
“ The MEDICA service is a flexible and responsive support to the increasing demands placed on Diagnostic Radiology. Gwent Healthcare has used the MEDICA service to maintain capacity during periods of Consultant annual leave. High throughput and maintaining capacity is difficult to achieve year round but MEDICA’s support has allowed the Directorate to sustain its productivity without compromising quality. ”
Chief of Staff for Clinical Radiology
Gwent Healthcare

Not all reporting providers are the same, we hope the questions below help demonstrate why the MEDICA service is unique and can be relied upon to deliver.

Are the service provider’s radiologists experienced consultants, UK trained and practising, fellows of the RCR, with full familiarity of how UK hospitals work and how radiology is practised in the UK just like your own radiologists - and how long have they been with the provider?

Is the reporting radiologist going to talk directly with the referrer and provide immediate guidance on ongoing patient care as soon as the images have been reviewed, and will they enter the report directly into your information system so that it can be reviewed immediately by any authorised user?

Is the reporting radiologist able to easily view the referral and the patient history, where applicable, so that protocolling can take place, if standard protocols are not available, and so that the report and consultation provide optimum insight. How is this achieved?

Are your referrers and radiographers able to call the reporting service provider’s helpdesk, even at 3 a.m., and receive immediate, authoritative assistance if they need it?

Are the radiologists working on dedicated reporting workstations, provided, calibrated, maintained and supported 24*7 by the service provider to their own high standards that have been approved by LSPs, Connecting for Health, NHS Trusts and Health Boards across the UK?

Is the reporting service provider offering an N3 based infrastructure with full IGSoc compliance and high resilience, running on highly encrypted VPNs, with no dependence at all on potentially troublesome interfaces, and managed by advanced network management tools?

What would happen if there was a local failure at the reporting radiologist’s location?

Is there any evidence supporting the provider’s claims on service quality and turnaround times for their emergency on call service, and do they have reference sites?

Has the design of the service been reviewed and accepted/commended within the UK Radiology profession?

Is the service pay as you go and can we change the times and dates of when we need the service when we want to?

For further information on our remote Reporting Service, please telephone
0845 0569 750 and ask for the Business Development Team, or email us: info@medicagroup.co.uk