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Why choose MEDICA?
MEDICA delivers safe, secure, UK-based teleradiology services to nearly 50% of the NHS. Through our Nighthawk, Dayhawk, OnDemand and Ultrasound services, we are the leading UK provider of radiology reporting services.
Our reputation has been built on the provision of high-quality, fast and cost-effective teleradiology reporting services with our clients’ needs at the centre of everything we do.
Proven
Over 85 NHS Trusts are already using our teleradiology reporting services.
Experienced
Our network consists of UK trained, UK resident and UK practising FRCR Consultant Radiologists.
Fast
Guaranteed sub 30 minutes for emergency stroke CT reporting and out-of-hours.
Gwent Healthcare
Legitimate
We securely review your patient’s history and previous image, and report fully authorised back into your information system.
Lowest risk
Our strict quality control procedures ensures accurate reporting and there is no dependency on a central ‘hub’.
Accessible
Medica’s radiologists available 24/7 and can talk directly with the referrer at anytime.
Patient safety, patient confidentiality and high standards are key issues in the reporting of medical images. Not all reporting providers are the same. The questions and answers overleaf help demonstrate why the Medica service is uniquely effective and reliable.
Some Frequently Asked Questions...
Why do you say that Medica reports are better than those from other providers?
Because MEDICA reporting radiologists can see the referral and clinical indications as well as that patient's radiology history – which we regard as essential. No other provider has such a secure and legitimate method as MEDICA. And of course the images and information will be reviewed and the report prepared by a UK FRCR radiologist familiar with UK referral conventions and reporting structures in the UK. If you need to query a report or speak with the MEDICA radiologist – just ask!
Who will be doing my reporting? – I want someone as good as our own radiologists.
Someone who will be approved by you, audited by us and fundamentally a professional you can trust with your patients. A Medica radiologist will be an exact equivalent to your own radiologists: trained in the UK, living in the UK, working in the UK; an experienced consultant radiologist who knows their way around the NHS and a Fellow of the Royal College of Radiologists.
How will I get my reports?
They're entered directly into your radiology information system, fully authorised. If it is an emergency report, the MEDICA radiologist will also phone the referrer to discuss their findings and the best treatment path.
Suppose we hit a problem and can’t send exams for some reason?
Just shout for help – our 24x7x365 UK help desk is unrivalled! An expert support department, with full access to in-depth technical help if they need it. We'll do our best to help you with any aspect of reporting difficulty.
Do you really use top grade equipment?
Of course we do! Quality is built from the ground up! High-end Hewlett Packard workstations with auto calibrated 3 or 5MP Eizo monitors, excellent proven and robust PACS, and Cisco routers. No expense is spared when it's your patients' wellbeing at stake.
OK, but is the service completely secure?
It's the most secure in the market place, and we don't use CDs and we never send data overseas. 100% security record in 6 years of operation. We are experienced and accredited users of N3, with full IGSoc compliance and connected to over half of the NHS. We are highly expert in secure communications and our fully encrypted VPNs and network management tools are simply eye popping. No images can get to us unless you send them. No information is transferred from your RIS, so your data isn't stored by us either.
But even the best service and equipment sometimes fails, doesn’t it?
Our data centre is located in a bullion vault with every possible duplication and protection to avoid equipment failure. All our servers are remotely managed and duplicated, as is the transient data. If the radiologist's workstation or communication goes down we simply switch to another radiologist. And on the rare occasion something really DOES break, our support team is on hot stand-by.
Is the service easy to use and flexible?
Of course. Our deployment teams will have you up and running in no time. We can offer you an autorouting system that greatly cuts down exam sending times yet keeps you in the driving seat, firmly in control. And you can send what you like, when you like.
How do I know that your claims are genuine?
Ask our customers! We have dozens of testimonials praising the quality of our service which has been commended within the UK radiology profession, to which we are completely committed.
What else do you do?
We can take the strain on your ultrasound work, as well as doing routine on-demand work, emergency night time reporting, fast track daytime reporting- it's time to talk with us!
For further information on our remote Reporting Service, please telephone
0845 0569 750 and ask for the Business Development Team, or email us: info@medicagroup.co.uk