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Heads Of Department

Paul Cornell : Head of Marketing

Paul Cornell

Head of Marketing

033 33 111 222

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Paul joined MEDICA in 2014 a Marketing Executive and initially focused on the development and promotion of the services offered by MEDICA. He also developed and managed the recruitment function responsible for all clinical and senior level appointments within the business. He is now Head of Marketing and responsible for all Marketing, Communications, Public Relations and Events.

Paul holds a BA (Hons) degree in Marketing and a  postgraduate diploma from the Chartered Institute of Marketing. During his early career, he cut his teeth in specialist life science and healthcare recruitment working in partnership with companies such as Siemens, GE and Roche Diagnostics where he then moved into PR management and Marketing, an area that he has now worked in for over 8 years.

Please contact Paul with any Marketing, Press/Media, PR, Sponsorship or Event enquiries.

Ian Edwards : Information Security Manager

Ian Edwards

Information Security Manager

033 33 111 222

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Ian joined MEDICA in 2018 and leads the Information Security Governance team, maintaining the Group’s information security & quality management systems and overseeing information governance, cyber security and data protection activities.  He works closely with the Operational Board and wider management team to support the business with information security & risk management.

Having held a number of roles over 11 years across Financial Services, Insurance and Local Government. The most recent of these saw Ian leading the information security and IT streams for a GDPR programme and developing security policies.

In 2018, he was a nominated finalist for the Cyber Security Awards in London and saw two of his data protection articles published by the British Computer Society. Ian also has a number of data protection and IT qualifications and is working towards the security leadership certification ‘CISSP’.

David Evans : Head of Programme Delivery

David Evans

Head of Programme Delivery

033 33 111 222

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David joined MEDICA in 2008, and since then he has held a number of roles within the areas of Deployment and Project Management.  Currently, he is Head of Programme Delivery, leading a team of project managers in the delivery of various business projects.

Prior to MEDICA, his background was in the NHS, initially as a Medical Physicist that specialised in diagnostic radiology and radiation protection.  David then moved into the role of NHS Project Manager, initially to deliver CR, RIS and PACS projects to a large, multi-site NHS organisation.  David has also worked with a number of organisations in delivering remote reporting, PACS and data migration projects.

Ben Garlick : Commercial Manager

Ben Garlick

Commercial Manager

033 33 111 222

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Ben joined MEDICA as a member of the Operations team in 2007 and has fulfilled a number of roles within the business during its significant growth. His qualifications, background and experience cover a wide remit including technical, operational and commercial.

He now supports the Business Development Director in managing the Account Management team and performance. Ben is responsible for client relationship management and commercial growth. Ben also brings a significant depth of understanding of teleradiology services and how they can best support positive patient outcomes and local hospital departments.

James Gill : Service Performance Manager

James Gill

Service Performance Manager

033 33 111 222

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James joined MEDICA in 2013 as part of the Support Engineer team. In this role he focussed on keeping services running out of hours, resolving technical issues and providing training on client RIS systems to MEDICA Radiologists. 12 months later, he moved into a Client Liaison role with the aim of developing client relationships and processing routine work streams. He then accepted the role of NightHawk Lead where he headed the NightHawk team, working directly with client hospitals and MEDICA Radiologists to deliver the highly regarded flagship sub-60 and sub-30-minute acute reporting service.

James has since progressed to Service Performance Manager, where he will focus on operational performance through business intelligence and predictive analytics. James works in conjunction with key stakeholders to identify and execute data-driven modifications to processes, to enhance customer, patient and reporter success.

Rob Harrison : Director of IT

Rob Harrison

Director of IT

033 33 111 222 opt. 4

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Since joining MEDICA in 2016, Rob has bought his 25 years IT experience to both the technical and managerial side of the job in order to drive the IT function forward and continue to improve upon the great service currently delivered.

IM&T operate a busy Service Desk 24x365, ensuring that MEDICA runs seamlessly day to day.  This includes troubleshooting client and reporting issues and providing 24/7 cover for everything in between. The IM&T team work to keep all active systems as seamless and reliable as possible. Identifying and implementing new technology ensures that staff and reporters at MEDICA have the tools they need to deliver a consistently superior service. The team are all passionate about technology and driven to use technology to continually improve the service offered to clients and to make a real difference to patients.

Nathan Hitchman : Lead Developer Software Development

Nathan Hitchman

Lead Developer Software Development

033 33 111 222

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Nathan joined MEDICA as a Lead Software Developer in 2015 with the purpose of building a software development team within the company.

He is an enthusiastic, motivated and professional individual with experience across a diverse mix of sectors that include: Investment Banking, Financial, Legal, Medical, Sales, Shipping and Logistics, Hospitality and Fulfillment.

Nathan is responsible for the creation of new systems and supporting existing systems to enable growth and new initiatives.

Camilla Shepherd : Finance Manager

Camilla Shepherd

Finance Manager

033 33 111 222 opt. 2

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Camilla is a CIMA qualified accountant with 25 years’ experience working in various privately owned businesses. Prior to joining MEDICA as Finance Manager in May 2017, she spent 10 years working as the UK Financial Controller for a global service engineering provider where she was responsible for managing the UK finance function.

Camilla's role as Finance Manager at MEDICA involves managing the finance team, with her principal responsibilities being the management of all financial aspects of the business ensuring information is delivered to the senior management team in a timely manner with a high degree of accuracy. She is focused on enhancing the quality of the financial information provided to key stakeholders in the business, together with supporting the continued growth of the Group at an exciting time in its history.

Ella Sutherland : Recruitment Manager

Ella Sutherland

Recruitment Manager

recruitment@medicagroup.co.uk

033 33 111 222 ext. 522

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Before Ella joined MEDICA, she worked in Healthcare recruitment working with the NHS and private hospitals. In 2016, she brought this experience to her new position as a Recruitment Resourcer at MEDICA. She initially worked in the recruitment team to source and recruit quality reporters in line with the business needs and has helped to develop capacity for the specialist service lines.

In 2018 Ella undertook a Level 3 qualification in Recruitment Practice with the Recruitment and Employment Confederation.

She is now the Recruitment Manager, responsible for the overall and continued success of the recruitment team.

Gary Thompsett : Head of Service Delivery

Gary Thompsett

Head of Service Delivery

033 33 111 222 opt. 1

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Gary joined MEDICA in November 2009 as a Support Engineer. Progressing through Service Delivery he gained a BSc Open degree in Computing & IT and Management. Gary now heads the Service Delivery Department and manages multiple teams including Reporter Liaison, Client Liaison, Allocation, SLA Management, NightHawk, Technician and Leadership teams who are responsible for the delivery for all of our Routine, Acute and Specialist service lines.

The teams work in partnership to support all our clients and reporters in fulfilling their reporting requirements, as well as ensuring the service being provided is of an exemplary standard. The leadership team analyse performance, forecast capacity and manage demand to ensure that the needs of clients and reporters are met.

Ben Tromans : Head of Service Development & Deployments

Ben Tromans

Head of Service Development & Deployments

033 33 111 222

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Ben joined MEDICA in late 2008, after qualifying as a Radiographer in 2003, he held posts as a Senior 1 Radiographer and PACS Manager within the NHS.

Ben manages the team who oversee the deployment for all of our clients, reporting service lines, reporters and reporting centres. He handles all the clinical applications training required by the reporters and is available to provide on-going training and support for all users.

As well as providing initial deployment training, he also supports the ongoing training needs for all of our reporters throughout their time with MEDICA.

Julie West : Head of Governance & Compliance

Julie West

Head of Governance & Compliance

033 33 111 222 opt. 3

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Julie is a qualified diagnostic Radiographer (BSc. Hons, Medical Imaging). She joined MEDICA in January 2013 having worked in the NHS for 13 years. With her first position in the company as an Administrator in the Clinical Governance team. Julie has progressed within the team to Head of Governance and Compliance.

The team manage the InSight Portal for discrepancies and queries, deliver internal and client audit and facilitate the independent whole practice and designated body appraisal processes. Clinical Governance ensure a high standard of image quality and clinical protocols through monthly educational case reviews, and regular client feedback to facilitate learning and development for our reporters. Management of health and safety, in-house mandatory training, and complaints investigation also fall within the remit of the Governance and Compliance team.